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Terms of Service

These terms of service (hereinafter, “terms”) establish the usage conditions for the services (hereinafter, “services”) that PRINTS 21 (hereinafter, “company”) provides on this website.
Registered users (hereinafter, “users”) can use these services by following these terms.

Article 1 (Application)


These terms shall completely apply to relationships related to usage of these services between users and the company.


Regarding these services, the company may enact various provisions (hereinafter, “separate regulations”), such as usage rules, in addition to these terms.
These separate regulations, regardless of the name they are called by, shall be created as part of these regulations.


If there is any inconsistency between the regulations in these terms and the separate regulations mentioned in the previous article, the regulations listed in the separate regulations shall take priority, unless otherwise specified in the separate regulations.

Article 2 (Prohibited Items)

Users will not engage in the following acts when using the services.


Actions that violate laws or public order


Actions related to criminal activity


Actions that violate the copyrights included in these services, including the content of the services, and actions that violate trademarks or intellectual property


Actions that disrupt or damage the company, other users, or third party servers or network functions


Using information obtained through these services for commercial purposes


Actions that risk damaging operations of the company’s services


Actions that include illegal access or attempts at illegal access


Actions that collect or accumulate personal information about other users


Using these services for illegal purposes


Actions that disadvantage, harm, or discomfort other users of these services or other third parties


Impersonating other users


Activities for publicity, advertising, solicitation, or sales conducted through these services without the company’s permission


Actions with the aim of meeting unfamiliar people of the opposite sex


Actions that provide direct or indirect benefits to anti-social forces (such as organized crime) regarding the company’s services


Other actions that the company deems inappropriate

Article 3 (cessation of providing of services)


The company shall, if it seems that any of the following reasons apply, cease or interrupt these services in whole or in part without prior notice to users.


If maintenance and inspection or updating is being conducted on computer systems for these services


If providing these services becomes difficult due to irresistible forces such as earthquakes, lightning strikes, fires, electric blackouts, or natural disasters


If computers or communications channels stop because of accidents


In other cases when the company deems it difficult to provide these services


The company shall not take any responsibility for any disadvantages or harm suffered by users or third parties due to the cessation or interruption of providing these services.

Article 4 (Warranty disclaimer and exempt items)


The company does not explicitly or implicitly answer for actual or legal faults regarding these services (including safety, reliability, accuracy, completeness, validity, suitability for specific purposes, defects such as security defects, errors and bugs, and rights violations).


The company does not take any responsibility for any harm that occurs to users due to these services.
However, if the contract between the company and users regarding these services (including these regulations) becomes a consumer contract as defined in the Consumer Contracts Law, this disclaimer will not apply.


Even in the cases provided in the proviso in the previous paragraph, the company shall not take any responsibility regarding harm that occurs to users due to special circumstances (including cases in which the company or users could foresee the damage caused or could have foreseen the damage caused) due to defaults on obligations from company losses (except for major losses), or illegal actions.
In addition, compensation for damages occurred to users due to defaults on obligations from company losses (except for major losses) shall max out at the usage fees received on the month in which the relevant damage occurred.


The company does not take any responsibility regarding transactions, contact, or disputes between users and other users or third parties regarding these services.

Article 5 (Service content and changes)

The company shall, without prior notice to users, change the content of these services or cancel provision of services to users. The company does not take any responsibility regarding damages to users due to these changes or cancellations.

Article 6 (Changes to terms and conditions)

The company, if it deems necessary, shall be able to change these regulations at any time without prior notice to users.
If these services are used after the changes to these terms, the relevant users shall be considered to have agreed to the post-change terms.

Article 7 (Handling of personal information)

The company shall follow the company’s “privacy policy” regarding the acquisition of personal information through usage of this site, and appropriately handle personal information.

Article 8 (Notices or contact)

Notifications and contact between users and the company shall be done with methods that the company determines.
The company shall, unless the user sends a notification of change following the methods separately determined by the company, shall consider the currently registered contact information to be valid, and send notifications and contact to this contact information. These contacts and notifications shall be considered to have reached the user at the time of sending.

Article 9 (Prohibition of transfer of rights and obligations)

Users cannot, without advance permission from company documentation, transfer or use as collateral, the status of this usage contract, or the rights or obligations based on these terms, to a third party.

Article 10 (Governing laws and jurisdiction)


The interpretations of these terms shall be governed by the laws of Japan.


If any disputes arise regarding these services, they shall fall under the exclusive jurisdiction of the courthouse with jurisdiction over the location of the company’s head office.


For consultations and quotations, please contact us at the following address.


Reception Hours10:00-19:00

Prints21, Inc. / 160-0001 4-6 ANY Building 5F Kata-machi Shinjuku-ku Tokyo

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